Provider How To
- Initiate a new insurance verification
- Submit my weekly billing report
- Glossary of insurance jargon
- How to become a Virgo
Initiate a new insurance verification
If you would like VBS to confirm your clients’ benefits, we do so by email and phone (if requested). Please have your client do the following for benefits verification:
- Point their browser to virgobilling.com
- Click Verify at the top of any page
- Fill out the HIPAA-compliant form
- Click Submit
Once submission occurs, benefits will be emailed to both practitioner and client within five business days (typically 24-48 hours)
Submit my weekly billing report
On a regular basis, we need to know which of your clients to bill for and when they visited with you. You can determine the frequency of submitting billing reports, but the sooner they are submitted, the sooner you are paid. We recommend once a week at the end of your workweek. Here’s what to do:
- Open your billing report template (provided to you at initiation of services)
- Go to the File menu and choose Save As
- Name the billing report in a way that makes sense to you (e.g. KE-billing-Jan2020.xls)
- Adjust dates of service and any other info that has changed since your last report
- Under the File menu, choose Save
- Email the billing report to phi@virgobilling.com
- We generally process billing within five business days, but may require up to 10 in unusual cases, such as illness or vacation
Coming soon…
How to become a Virgo
Well, that’s a mystery for the ages. Something to do with the stars. Since we don’t have power to change those (and hopefully never will), we’re here to help you learn how to understand how to understand the insurance world. Clients of VBS are invited to let us know if you’d like to meet up for a primer when you’re ready to ride the bronco. We’re all about empowerment. If you’re not a client of VBS, we are for hire to teach you how to do your own billing, email Kristi to inquire at kristi@virgobilling.com.
Patient/Client How To
- Point your browser to virgobilling.com
- Click Verify at the top of any page
- Fill out the HIPAA-compliant form
- Click Submit
What happens after I submit my info?
You will receive an email (or phone call, if you prefer) that spells out your benefits specific to the provider and the services you intend to engage. This typically occurs inside 48 business hours of submission, but can take as long as five business days in rare cases. If you do not receive a response within that time frame, please check your spam box and if it’s not there, send an email to phi@virgobilling.com and let us know. There was likely a technical glitch. We’re Virgos at heart, after all, so count on us to be on top of our work.
Once you receive the benefit detail (which, incidentally, is always subject to insurer disclaimers), we are at your service for any questions or concerns you have about the information. We can help you understand what to expect from your insurer and what all the jargon means. Questions beyond that scope should be directed to your provider.
Coming soon…